24/7 Managed Services

Services Provided:

• Admin access to 24/7 Managed Services
• Availability monitoring
• Performance and predictive failure monitoring
• Collaborative notification profiles
• As needed access to supplemental support resources:

Security
Network
Server
Storage

Benefits

• Dramatically improved efficiency of the MIS group by automated monitoring
• Immediate incident detection
• Increased incident avoidance
• Cost effective access to specialized skills
• Cost effective access to supplemental skills
• Equalized monthly payments

An IT Partner not Provider

How often have you had to deal with service providers that treat you like a second priority and don’t provide the level and type of support you’re looking for?
Through 24/7 Managed Services, engineers collaborate with you to solve complex issues and provide the backup you need, when you need it. Our 24/7 Managed Services Solution allows us to share valuable data about your infrastructure and join forces to resolve the issue.

• Defined areas of supplemental support (2nd and 3rd line points of escalation)
• After hours and weekend emergency support
• Helping you to provide the types of availability, incident and capacity reports your business is looking for