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24/7 Managed Services


Services Provided:

  • Admin access to 24/7 Managed Services
  • Availability monitoring
  • Performance and predictive failure monitoring
  • Collaborative notification profiles
  • As needed access to supplemental support resources:

Security
Network
Server
Storage


Benefits

  • Dramatically improved efficiency of the MIS group by automated monitoring
  • Immediate incident detection
  • Increased incident avoidance
  • Cost effective access to specialized skills
  • Cost effective access to supplemental skills
  • Equalized monthly payments

An IT Partner not Provider

How often have you had to deal with service providers that treat you like a second priority and don’t provide the level and type of support you’re looking for?
Through 24/7 Managed Services, engineers collaborate with you to solve complex issues and provide the backup you need, when you need it. Our 24/7 Managed Services Solution allows us to share valuable data about your infrastructure and join forces to resolve the issue.

  • Defined areas of supplemental support (2nd and 3rd line points of escalation)
  • After hours and weekend emergency support
  • Helping you to provide the types of availability, incident and capacity reports your business is looking for
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