3Com VoIP

Enhance Productivity
Traditional telephone systems are being replaced by VoIP solutions that can deliver VoIP solutions with ease and economy. How can your business improve operations and productivity now with IP telephony? Businesses can use VoIP applications to immediately increase information access and help workers be more efficient. With 3Com© VoIP solutions, all of these advanced voice applications can be centrally implemented, simplifying administration and making services easily and cost-effectively available to every user, regardless of location.

Modules Offer Flexibility
IP telephony applications deliver a level of communications flexibility and control not readily offered by traditional phone systems. And with 3Com solutions, that control extends to which capabilities an organization needs most—application modules offer a range of functionality options. Unified messaging capabilities streamline communications by letting employees receive, manage, and send e-mail, voice mail, and faxes from a single inbox—all message types are accessible from a desktop e-mail application or telephone interface. Users can mix media types, responding to an e-mail with a voice message or vice versa, for maximum efficiency. Find me/follow me services locate users across multiple devices such as office phones, cell phones, and home phones, ensuring workers can always be reached.

Automation Saves Time and Money
To improve customer service and optimize receptionists' time, speech recognition can be deployed so that incoming callers can speak the names of their desired parties or departments into automated attendants. Additionally, Interactive Voice Response software lets callers access such database information as account balances or order tracking information via phones. And Automated Call Distribution capabilities can support customer service organizations located anywhere network connectivity exists.

Product Information:

3Com® Enterprise Solutions Guide
3Com® Enterprise Product Guide

Relevant Websites:

IP Telephony Solutions